Last Updated: [Insert Date]

At Home Essentials Shop (“we”, “us”, or “our”), operating under the domain qualityfurnitureuk.com, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you place an order.
  • Transaction Information: Details about products you purchase, order history, and payment method.
  • Technical Data: IP address, browser type, device information, and operating system for website analytics.
  • Usage Data: Pages visited, time spent on site, and navigation patterns to improve user experience.
  • Marketing Preferences: Your communication preferences for receiving promotional offers.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders for home organisation products
  • To communicate about your order status, shipping updates, and customer service inquiries
  • To improve our website functionality and product offerings based on customer preferences
  • To prevent fraud and ensure transaction security (using 256-bit SSL encryption)
  • To send marketing communications (only with your explicit consent)
  • To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information with third parties only in these specific circumstances:

  • Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
  • Shipping Providers: To deliver your orders to your address
  • Service Providers: Companies that help with website hosting, analytics, and marketing (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights and safety

We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

  • PCI-DSS compliant payment processing
  • 256-bit SSL encryption for all transactions
  • Secure servers with restricted access
  • Regular security audits and updates

Your data is stored primarily within the UK/EEA, but may be transferred internationally to countries with adequate data protection laws.

5. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications
  • Receive your data in a portable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and usage patterns
  • Deliver targeted advertisements (with your consent)
  • Improve website performance

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

8. Contact Us

For any privacy-related questions or concerns, please contact:

Home Essentials Shop
68 Saville Row
Newcastle upon Tyne, GB CH2I 2VT
Email: [email protected]

We aim to respond to all inquiries within 24 hours during business days (Monday-Friday).